Privacy Policy

1. Scope and operator

Respect The Frog Games, LLC. operates rtfgames.com, respectthefroggames.com, and our official website aliases that link to this policy. References to we, us, and our mean Respect The Frog Games, LLC.

This policy covers the current informational websites and related support communications. Downloadable games, advertising SDKs, in-app purchases, and app-store services may involve different information practices. See the Solitaire Privacy Policy for that Android game's practices. This website policy does not describe those game-specific practices.

2. Information involved

When you contact us by email or phone, we receive the contact details and information you choose to provide, such as your name, email address, phone number, message, and details about a support issue. Please do not send passwords, payment-card details, or other sensitive information that is not needed for your request.

Delivering and protecting the website involves technical information such as IP addresses, requested URLs, browser and device information, timestamps, response codes, and connection or error information. Our hosting environment is configured with Microsoft Azure Application Insights for diagnostics, which can process request, performance, and error telemetry.

The current website does not offer visitor accounts, a mailing-list signup, a contact-submission form, or online payment checkout.

3. How information is used

We use information to deliver and maintain the website, understand technical problems, protect against misuse, respond to support and privacy requests, and meet applicable legal obligations. Support contact details are used to handle your communication, rather than automatically enrolling you in marketing.

4. Cookies and similar technologies

Our website does not use advertising cookies or advertising-network tracking. Hosting services may use operational technologies, including cookies for request routing or reliability, and the configured Azure diagnostics may process technical usage information.

You can manage cookies through your browser settings. Blocking operational cookies may affect how some hosting features work. We do not use this website to build cross-site behavioral advertising profiles.

5. Service providers and disclosures

Microsoft Azure hosts the website and provides the configured diagnostics. Email, telephone, and other service providers involved in support communications also process information needed to deliver those communications. Their handling of information is subject to their own service terms and privacy notices.

We may disclose information where reasonably necessary to comply with applicable law or a valid legal request, investigate misuse, or protect rights and security. We do not sell personal information or share it for cross-context behavioral advertising through this website.

6. Retention and security

Information is retained for as long as reasonably needed for the purposes described here, including handling requests, maintaining security, resolving issues, and meeting legal obligations. Retention can vary by record type and service provider.

We use reasonable safeguards appropriate to this website, but no method of transmission or storage is completely secure. Avoid sending unnecessary sensitive information in a support message.

7. Processing locations

The website is hosted in Microsoft Azure's East US region. Service providers may process support or diagnostic information in the United States and other places where they operate. Applicable privacy protections can vary by location.

8. Your choices and privacy requests

You can browse without creating an account and choose what information to include when contacting us. Depending on your location and applicable law, you may have rights to request access, correction, or deletion of personal information, or to object to or restrict certain processing.

Send privacy requests to support@rtfgames.com. We may ask for information reasonably needed to verify a request and locate relevant records. We will handle requests as required by applicable law; some records may need to be retained for legal or security reasons.

9. Children's information

The current website does not offer accounts, ask for a visitor's age, or provide a form requesting children's information. A parent or guardian who believes a child has sent us personal information should contact support@rtfgames.com so we can review the situation and take appropriate action, including deletion where required.

The audience and information practices of each game will be addressed in its own release notices. This website policy does not establish an age rating or consent process for an unreleased game.

10. Updates and contact

We may update this policy as the website or our practices change. The effective date on this page identifies the current version. If a change requires additional notice or consent under applicable law, we will provide it.

For privacy questions, contact Respect The Frog Games, LLC. at support@rtfgames.com or 267-375-2600.